Shipping policy

1. Shipping Methods and Times: We offer standard shipping and expedited shipping options for all orders within the contiguous United States. Standard shipping typically takes 3-5 business days for delivery, while expedited shipping takes 1-2 business days. Please note that shipping times may vary depending on your location and the availability of the product.

2. International Shipping: At this time, we do not offer international shipping. We apologize for any inconvenience this may cause.

3. Shipping Costs: Shipping costs are calculated based on the weight of the order and the selected shipping method. The shipping cost will be displayed during the checkout process before payment is finalized.

4. Order Processing Time: Orders are typically processed and shipped within 1-2 business days after payment is received. Orders placed on weekends or holidays will be processed the following business day.

5. Tracking Information: Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this tracking number to monitor the status of your shipment.

6. Shipping Address: Please ensure that the shipping address provided during checkout is accurate and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.

7. Delays and Exceptions: While we strive to deliver your order in a timely manner, there may be occasions where factors beyond our control, such as weather conditions or carrier delays, may result in shipping delays. In such cases, we will do our best to keep you informed and updated on the status of your order.

8. Shipping Restrictions: Certain products may be subject to shipping restrictions due to size, weight, or regulatory reasons. We reserve the right to refuse shipping of any products that cannot be safely or legally shipped to your location.

9. Lost or Damaged Shipments: In the event that your order is lost or damaged during transit, please contact us immediately so that we can initiate an investigation with the shipping carrier and provide a resolution.

10. Returns Due to Non-Delivery: If a package is returned to us due to non-delivery (e.g., incorrect address provided by the customer), the customer will be responsible for any additional shipping charges incurred for re-shipping the package.

11. Contact Information: If you have any questions or concerns regarding our shipping policy, please don't hesitate to contact our customer service team at info@docsopenbox.com 

Note: This shipping policy is subject to change without prior notice. Please refer to this page for the most up-to-date information regarding shipping.